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Terms & Conditions

TERMS & CONDITIONS

Welcome to the Red Footwear website terms and conditions. By using this website you agree to be bound by these terms and conditions. Therefore, please read them carefully before placing your order.
 

CANCELLATION RIGHTS

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. However, in the interests of hygiene, we regret this does not apply to unwanted pierced jewellery. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost. For further details of how to return goods please see our Returns Information which is detailed on each product page.

AVAILABILITY

All items shown on the website are subject to availability. We will inform you as soon as possible if the goods you have ordered are no longer available. We do our very best to ensure the website is up to date, tho stock can often sell-out fast. We also have a shop located in Limavady, Northern Ireland therefore availability is subject to change. On the occasional instance when this might happen, we will endeavour to reorder stock or offer alternatives.

ACCURACY OF CONTENT

We have taken every care to ensure that the details, descriptions and prices of the goods represented on this website are accurate at the time of publishing. All prices given are in pounds Sterling (GBP). Such prices are inclusive of VAT but do not include delivery charges. Please see our Delivery Information for further details of delivery costs which are detailed on each product page.

In the event that a product is incorrectly priced, RED FOOTWEAR reserves the right to cancel an order and will alert the buyer, following which a full refund will be given.

PAYMENT OPTIONS

Payment can be made using any of the following methods: Visa, Visa Delta, Visa Electron, MasterCard, Maestro and Switch. Please note that all credit/debit card holders are subject to validation checks and authorisation by the card issuer. Payment will be debited from your account when your card is authorised. If the issuer does not authorise payment to Red Footwear, we will not be liable for the non-delivery of goods. Red Footwear retains the legal ownership of goods until full payment has been received. 

PRIVACY STATEMENT

At Red Footwear we value our customers and respect their privacy. Please be assured that any information we collect about you will be handled with the utmost care. The information you provide will be used by us to fulfill your orders efficiently and to deal with any enquiries or feedback you might have. You will not be sent any unsolicited materials unless you indicate that you want to receive further information about special offers at the time of creating your account or if you subscribe to our newsletter. You will be able to cancel the subscription to special offers or newsletter at any time. Should you wish to cancel your account you can do so by contacting us. Red Footwear will not share your personal information with any third parties unless required by law to do so.

CUSTOMER SERVICES

Should you have any queries or feedback regarding this site you can contact us in the following ways: 

By Post: 
Red Footwear
36 Market Street
Limavady
Bt49 0AA
United Kingdom


By Telephone: 
+44 (0) 28 77769940

(Please note we will be available to take your calls between the hours of 9.00 am and 5.30 pm Monday – Friday) 

By E-mail: 
sales@redfootwear.co.uk